NEWS FLASH
Skopje, Belgrade and Zagreb airports have all been recognised on the Airport Service High quality (ASQ) awards, organised by Airports Council Worldwide (ACI). The awards spotlight the world’s finest airports as judged by their prospects. Airport Service High quality awards are primarily based on the views of consumers in 2021. Skopje Airport obtained recognition for being one of the best in Europe for service high quality within the class between two and 5 million passengers, along with Tallinn in Estonia and Krasnoyarsk in Russia. It was additionally awarded as having among the finest hygiene measures in Europe, together with each Belgrade and Zagreb. This class might be discontinued for the following 12 months’s awards and was launched over the previous two years in response to the Covid-19 pandemic. The Normal Supervisor of Skopje Airport operator TAV Macedonia, Metin Batak, stated, “I’m honoured and proud to obtain ACI’s ASQ award for Skopje Worldwide Airport for 2021, because the “Finest airport by measurement and area” and “Finest hygiene measures by area”, right here in Krakow, on the Buyer Expertise International Summit. By taking part within the ASQ Survey and evaluating Skopje Airport’s companies, our passengers have confirmed TAV Macedonia’s laborious work and dedication to enhance buyer satisfaction. Even if 2021 was a 12 months once we had been nonetheless strongly going through the results of the worldwide pandemic, TAV Macedonia, along with our sister firms – BTA (F&B), ATU (Obligation Free), TAV MOS (Industrial companies), TAV Applied sciences (IT companies) and Euroclean (Cleansing companies), have collectively put superhuman efforts to offer added worth to Skopje Airport’s journey expertise. TAV will proceed to comply with the tendencies within the business and to satisfy passenger’s expectations, as prospects’ satisfaction is certainly one of our principal objectives”.
