J.D. Energy’s 2022 North American airport satisfaction examine ranked massive airports based mostly on total buyer satisfaction on a 1,000-point scale.
A big airport is outlined as having 10 to 32.9 million passengers yearly.
The examine measured total traveler satisfaction with mega, massive and medium North American airports by inspecting six components (so as of significance):
- terminal services
- airport arrival/departure
- baggage declare
- safety verify
- check-in/baggage verify
- meals, beverage and retail
The examine is predicated on 26,529 accomplished surveys from U.S. or Canadian residents who traveled by no less than one U.S. or Canadian airport and covers each departure and arrival experiences (together with connecting airports) throughout the previous 30 days.
The info on this examine was fielded from August 2021 by July 2022.
No. 1 massive airport in North America: Tampa Worldwide
The Florida airport ranked highest amongst massive airports with a rating of 846/1000.
In 2021, it was within the prime 10 airports within the nation ranked by CN Traveler, and in 2020, Airports Council Worldwide additionally named it one of the best airport in North America for its dimension, based on the airport’s web site.