Fiji Airports is reviewing its upkeep and help methods to make sure higher service supply to its prospects.
Supervisor company communications and public relations Moira Vilisoni Raduva clarified this in response to latest issues by long-haul travellers who discovered it a problem to spend a while once more on the Nadi Worldwide Airport automobile park to make use of its parking system.
On social media this week, involved Fijians who arrived into the nation after an extended 10 hours flight voiced their issues about how it could take them a minimum of an hour to exit the gate.
Some travellers indicated this had turn into a day by day ordeal and the chaos was largely attributable to both the automobile park’s digital system’s or the unusable pay station machines Some indicated that this act was unbecoming of a global airport service supplier and isn’t a very good interpretation of the distinctive Fijian hospitality in welcoming guests to our shores.
Travellers additionally prompt that Fiji Airports have a minimum of a couple of automated exit gates to make sure ease of movement and continuity.
In response, Mrs Raduva stated the organisation inspired prospects suggestions for our service enchancment.
“We’re reviewing our upkeep and help methods to make sure higher service supply contemplating passenger and buyer frustration that it may well trigger,” she defined.
“Moreover, we’re working to put in further carpark exit cubicles to additional help within the movement of autos exiting the carpark.
“Fiji Airports is dedicated to resolve the automobile park points and we welcome public suggestions to assist us enhance service supply.”