In September, J.D. Energy 2022 North America Airport Satisfaction Survey examined mega airports by these six elements so as of significance:
- Terminal services
- Airport arrival/departure
- Baggage declare
- Safety test
- Test-in/baggage test
- Meals, beverage, and retail
In line with the examine, mega airports are outlined as these with 33 million or extra passengers per 12 months.
The examine is predicated on 26,529 accomplished surveys from U.S. or Canadian residents who traveled by means of a minimum of one U.S. or Canadian airport and covers each departure and arrival experiences (together with connecting airports) in the course of the previous 30 days.
The info on this examine was fielded from August 2021 by means of July 2022. The airports had been additionally measured based mostly on a 1,000-point scale of general buyer satisfaction.
The Minnesota airport ranked the best in passenger satisfaction, scoring 800/1000.
Minneapolis-Sant Paul Worldwide is ideally situated between the 2 main cities.
Its excessive rating was accredited to its recently-updated services, which had been accomplished in 2021, in line with the airport’s web site.