A rigorous recruitment course of coupled with a stellar studying atmosphere that enables workers to innovate are key to bKash’s unprecedented progress from 37 workers to 2,400 in a matter of solely eleven years
In 2018, Mozammel Haque, a expertise professional working on the coronary heart of Silicon Valley, was fascinated about how he may assist companies in Bangladesh to leverage expertise and create breakthroughs. He was on the lookout for a platform the place he may implement these learnings he acquired there. He discovered bKash an ideal platform the place he couldn’t solely apply that information but additionally take the technology-driven options to the plenty by innovation.
His dream of utilising expertise and creating optimistic adjustments to the individuals of Bangladesh impressed him to affix bKash. Presently, he’s main the Software program Analysis & Engineering division of the Product & Know-how division of bKash.
Photograph: Courtesy
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Photograph: Courtesy
Eleven years in the past, bKash commenced its journey with solely 37 workers. Quick ahead to 2023, the cellular monetary service platform has grow to be a second house to greater than 2,400 workers.
Though serving a strong base of 65 million clients may be fairly a tough job, working right here could be very enjoyable – says Intekhab Sadekin, Head of Resolution Structure and Planning of bKash.
He joined in a special position a number of years again however later bKash recognised his experience and introduced him to his present position. Many like him now reckon bKash as one of the coveted locations to kick-start their profession within the fintech house.
Photograph: Noor-A-Alam
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Photograph: Noor-A-Alam
Chief Product and Know-how Officer of the corporate, Azmal Huda additionally thinks that the very considered the chance to create options for tens of millions of consumers introduced him right here. He is likely one of the only a few members with whom bKash began from scratch. Working at a neighborhood firm of worldwide commonplace enticed him greater than 12 years in the past. Azmal nonetheless feels that each day at bKash begins with the identical pleasure he had as a newcomer.
What makes bKash so thrilling for tech abilities?
At bKash, each worker will get an concept about how a prime model creates a service-oriented product to alleviate the ache factors of tens of millions of consumers – thinks Azmal.
He believes that bKash thrives to coach human sources in a means that equips them to deal with essentially the most superior and complicated expertise the corporate is working with. It additionally ensures an atmosphere of optimistic reinforcement with progress alternatives.
Photograph: Courtesy
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Photograph: Courtesy
As an illustration, if a recruit exhibits extra potential in a subject than wherein the particular person has joined, bKash retains its platform open to shift to a brand new position and flourish the person’s full capabilities. This intuitive expertise administration helps the employed abilities develop vigorously.
bKash permits its workers to innovate almost each day and be part of serving a big buyer base. With the mix of technological innovation and the fitting infrastructure, the workforce is given the chance to assume out of the field, give you new concepts and implement these. Intekhab says – “Every time we now have a robust concept, bKash permits us to go forward and check out it.”
New joiners at bKash undergo an induction course of that helps them know the bKash DNA higher. They’re given a glimpse of all of the divisions and their performance. They get the identical publicity as those that are working for a few years.
Getting the horizontal and vertical information to study from the previous, overcome challenges, perceive {industry} views and devise new options is a superb profit. Anyone who has an incredible concept will get the chance to experiment with a brand new resolution and pilot it amongst a number of hundred, hundreds, and even tens of millions of consumers – which is a novel alternative right here.
Photograph: Courtesy
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Photograph: Courtesy
Creating and nurturing a proficient workforce
bKash thrives to create a dynamic workforce able to take any problem that comes their means. For individuals who are on the lookout for a world-class organisation that offers with the newest expertise and impacts the lives of tens of millions – bKash’s flagship program ‘bTechWhiz’ could be a excellent alternative.
This program goals at discovering essentially the most potential tech abilities from prime universities by a rigorous course of. College students who cross the campus recruitment take a look at for this program, undergo a pair extra phases earlier than attending to work within the Product and Know-how group.
Then, they’re uncovered to first-hand studying alternatives. Every of them will get to boost and enhance their abilities underneath the supervision of an assigned mentor.
Other than expertise, bKash is a commendable office for workers coming from different backgrounds as nicely. To search out the workers who’re the right match for bKash, it conducts expertise hunt packages like ‘bNext’ and ‘GenNEXT Chief’. These packages purpose to recruit future leaders, nurture their talents, and supply them with a incredible platform the place their concepts can bloom.
Photograph: Noor-A-Alam
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Photograph: Noor-A-Alam
bNext offers paid internships the place college students undergo an enriching studying expertise on Fintech by participating in impactful tasks. Whereas Bangladeshi college students typically search alternatives overseas, college students from a variety of overseas universities have performed their internship at bKash to learn the way a world-class MFS supplier operates.
Through the internship, interns undergo a complete growth program, ranging from induction to customised studying modules, mentorship, and month-to-month catch-up by HR Enterprise Associate and Undertaking Managers. This growth journey makes the interns able to kick-start their careers.
“I needed to intern at an organization the place I may study and develop, and bNext gave me simply that. There’s a notion in Bangladesh that a lot cannot be taught throughout an internship they usually cannot be given a lot duty. However at bKash, not solely did I study quite a bit, I set to work hands-on with tasks”, mentioned Sheikh Samit Muhaimin, who now works as engineer within the Service Operations division of the Product and Know-how division after finishing his internship.
The most important distinction between this flagship internship program and an everyday one is the educational alternatives. Not solely do they acquire hands-on expertise by participating in actual tasks, however they’re additionally given coaching on tender abilities like presentation, public talking, office etiquette and many others. They’re even taught the right way to face interviews.
bKash additionally presents Administration Trainee (MT) packages at numerous universities. bKash’s MT program “GenNEXT Chief” presents wonderful profession progress and is likely one of the finest MT packages within the nation. As well as, bKash arranges coaching, grooming and knowledge-sharing periods for college students on related subjects.
Photograph: Courtesy
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Photograph: Courtesy
What’s there for normal workers at bKash
bKash has launched ‘bAcademy’, a complete 360° resolution to cater for all growth wants of bKash workers. It goals to develop the talents of workers and make them future-ready.
Within the first part of this program, workers obtained coaching on innovation, presentation, venture administration, communication, and knowledge analytics from native and abroad trainers. “We imagine, bAcademy will proceed to boost the talents of the workers to keep up our place within the coming days,” mentioned Md. Ferdous Yusuf, Chief Human Assets Officer of bKash.
Studying from the most effective
A world-class possession mannequin comprising BRAC Financial institution Ltd, US primarily based Cash in Movement LLC, Worldwide Finance Company (IFC), Invoice and Melinda Gates Basis, Ant Group and SoftBank Imaginative and prescient Fund makes the corporate stand out from the gang. The addition of each companion in its possession construction has benefited bKash to study and implement industry-standard practices such because the tradition of inclusion, market dynamics and pointers, environment friendly administration system, good company governance, state-of-the-art applied sciences within the Fintech enviornment, and so forth. Thus, bKash workers get the chance to see the most effective world practices and make themselves future-ready by turning into expert, goal-oriented and fearless to take any problem.
bKash is a kind of uncommon manufacturers that has transitioned from a noun to a verb. This homespun model is now nearly ubiquitous with Cellular Monetary Companies (MFS) in Bangladesh. Again in 2011, bKash began its journey as a three way partnership of BRAC Financial institution Ltd and US primarily based Cash in Movement LLC.
Alongside the way in which, the corporate discovered shareholders like IFC in 2013, Invoice and Melinda Gates Basis in 2014, Alibaba concern Ant Group in 2018 and SoftBank Imaginative and prescient Fund in 2021.
Photograph: Noor-A-Alam
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Photograph: Noor-A-Alam
bKash will not be solely adored by its 65 million clients, however the workers – each current and potential – additionally love bKash. The corporate has retained its prime place because the ‘Employer of Alternative’ consecutively for 3 years from 2020 to 2022 amongst multinational and native firms throughout all sectors by the Campus Monitor Survey of NielsenIQ, a globally famend analysis organisation. NielsenIQ carried out the surveys primarily based on these parameters: i) Trade Desire, ii) Job, Wage and Campus Actions, and iii) Aspirational Components. By way of the Campus Recruitment Index (CRI) throughout all organisations, each time bKash excelled in all parameters with its campus actions, college students’ preferences, enticing wage vary, work atmosphere, organisational tradition and values, progress alternatives and job safety.
On the subject of recent graduates, bKash could be very welcoming. There isn’t any discrimination primarily based on public or non-public universities, gender or faith.
“I search for an individual who has the curiosity to study and the aspiration to do one thing. Briefly, they should be a doer,” mentioned Azmal Huda.
“Data sharing, group spirit, all the time being up to date. If anybody has these qualities, they’re welcome to work at bKash,” says Azmal.
So, if somebody already working within the {industry} desires to affix bKash, they need to have a optimistic perspective to undergo a studying and sharing journey. bKash all the time appears for the fitting particular person with the correct perspective, starvation and motivation to study each day and a proactive drawback solver.
